Effective Date: 4/2/2026
Grand Testimony (“we,” “our,” or “us”) is a project of Moon Tree Farm. This Privacy Policy explains how information is collected, used, and handled when you use the platform.
1. What This Platform Is
Grand Testimony is a private, account-based writing experience that allows users to record personal stories, memories, and reflections over time.
Your content is not publicly visible. It is accessible through your account and may be accessed by authorized personnel only when necessary for support, technical, or operational purposes, as described in this policy.
2. Information We Collect
Information You Provide
- Name (if entered)
- Email address
- Account login credentials
- Written entries, uploaded images, and other content you choose to add
Automatically Collected Information
- Basic usage data (such as login activity and device/browser type)
- Technical data required to operate, maintain, and secure the platform
3. Your Content
Your written entries, photos, and personal content:
- Are stored in your account
- Are not publicly displayed
- Are not sold or shared with third parties
However:
Authorized personnel may access content only when necessary for:
- Customer support
- Technical troubleshooting
- System maintenance
This access is limited and not routine.
Important
Please do not include highly sensitive information such as:
- Passwords
- Bank account or financial details
- Social security numbers
- Private access credentials
You are responsible for the information you choose to store on the platform.
4. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to your content
- Deliver core features (including PDF generation and email delivery)
- Respond to support requests
- Maintain system security and performance
We may use automated systems to process content for formatting, organization, and platform functionality. This does not grant us ownership of your content.
5. Email Communications
We may send emails related to:
- Account access
- Gift invitations
- PDF delivery
- Support responses
- Important updates about your account
We do not sell your email address or send unsolicited marketing communications.
6. Data Storage and Security
We take reasonable measures to protect your information, including:
- Secure account authentication
- Encrypted connections (HTTPS)
- Controlled access to system data
However, no system can be guaranteed to be completely secure. By using Grand Testimony, you acknowledge and accept this risk.
7. Data Retention
Your content remains in your account until:
- You delete it, or
- Your account is removed
We do not guarantee indefinite storage of content or data.
8. Third-Party Services
We may use third-party providers to operate the platform, including:
- Website hosting providers
- Email delivery services
- Payment processors
- Printing and fulfillment partners
These providers may access data only as necessary to perform their services and are not permitted to use your information for any other purpose.
9. Your Control
You may:
- Access your content at any time
- Edit or delete your entries
- Stop using the platform at any time
If you need assistance, you may contact support.
10. Children’s Privacy
Grand Testimony is not intended for children under 13.
We do not knowingly collect personal information from children.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Updates will be posted on this page with a revised effective date.
Continued use of the platform after changes constitutes acceptance of the updated policy.
12. Printed Book Fulfillment
If you choose to convert your story into a printed book or physical product:
- Your content may be securely transmitted to a third-party printing or production partner solely to fulfill your order
- Only the content necessary to produce the product will be shared
- These partners are not permitted to use your content for any other purpose
This transmission occurs only when you actively request a printed product.
13. Contact
If you have questions about this Privacy Policy, contact:
Plain-English Summary
- Your story is private and not publicly visible
- You control what you write and store
- We do not sell your data
- Limited access may occur for support or technical reasons
- If you print your story, your content is securely shared with a production partner
- Do not store sensitive financial or security information
- Grand Testimony exists to help preserve meaningful stories — use it thoughtfully